Rapture

TERMS AND CONDITIONS

Prices

Prices shown are inclusive of VAT.

Product Description

I make every effort to convey the details of the product accurately. As products are handmade there may be some variation and images are for guidance only.

Payment

Payment is made when you place an order via the secure online payment platform – Stripe. Payment can be made by any means acceptable to Stripe which may vary from time to time.

Deposits

Made to order,  special editions, bespoke commissions – once a commission or order has been agreed, a non refundable deposit of x% to the total price will be required prior to work commencing on the project.

Delivery

UK Delivery

If the piece is from stock I aim to deliver your order to the delivery address you have requested in your order and within the time frame stated or agreed at the time of order but I cannot give an exact date. Delivery times vary according to each product so please refer to the product information for more details. Delivery times and carriage for commissioned or bespoke pieces will be agreed when the order is placed. Carriage will be by the appropriate courier for the piece ordered.

International Delivery

Please contact me via your FoM account, the contact form from the drop down contact menu or email hello@firstofmarch.com

Shipping costs

UK shipping

Costs vary depending on the piece ordered. Please refer to the individual product page for more information.

International shipping 

Please contact me via your FoM account, the contact form from the drop down contact menu or email hello@firstofmarch.com

Please note that shipping does not include any tariffs or local taxes. These are payable by you, the customer.

Insurance

All items are insured during transit.

Packaging

Damaged items

All our pieces are are inspected prior to dispatch but we cannot guarantee that damage will not occur during delivery. In the event of any items being damaged upon receipt please notify us immediately via your FoM account, the contact menu to be found in the drop down contact menu or by emailing me at info@farscuplt.com

Right to Cancel

If I have not delivered your order within 30 days of you submitting your order or any other date agreed with you then you may cancel your order and I will refund any money paid by you unless otherwise stated and agreed with you.

You also have the right to cancel part or all of your order by notifying me within 14 days of receipt of the items you wish to return. Please contact me via your FoM account, the return form found in the drop down menu in the FoM contact menu or by emailing me at info@farsculpt.com. Items must be returned within 14 days of you notifying me of the return. For the item to be refunded, the piece must not be damaged or show signs of use. We cannot be held responsible for any damage in transit so would recommend that you insure the piece for return and use the same or similar courier.

Once the piece is returned to me in the condition in which you received it, I will refund you the full price less any deposit or shipping paid within 14 days of receipt of the items. Refunds will be made via the online payment platform – Stripe – using the payment method used at the time of purchase.

I regret that commissioned or bespoke orders are not refundable.

Costs of return

The cost of returning an item and any insurance is borne by you, the customer.

Returns address

Angela Farquharson

The Old Post Office

Ffarmers

Llanwrda

SA19 8LQ

info@farscuplt.com