refund Request Form

If you’d like to request a refund, please fill out the short form below and we’ll get back to your request within 24-48 hours.  

Many of our showcased items are refundable, however, there are some pieces that are not eligible (such as certain jewellery pieces due to hygiene laws and custom, commissioned pieces). In the majority of cases, the cost to return the product lies with the customer. To avoid disappointment, we recommend reviewing the refunds policy of the maker in question on the product page, prior to purchasing, as each maker has individual terms.

Order Details